Chill House is looking for a hands-on Café Manager to run daily operations at our Nikol outlet. This isn't a back-office role — you'll be on the floor managing staff, customer experience, stock, and daily numbers. We're building a premium dessert brand, so we need someone who treats the outlet like it's their own business, not just a job.

Operations

- Ensure SOPs are followed for hygiene, prep, and service
- Manage stock — ordering, inventory counts, wastage control, and vendor coordination
- Monitor equipment (freezers, machines) and escalate maintenance issues before they become problems

Sales & Revenue

- Own daily/weekly sales targets and track performance against them
- Drive upselling and combo pushes at the counter
- Report daily cash register and sales data accurately (cash + digital reconciliation)

Team Management

- Manage,



train, and schedule counter staff and kitchen helpers
- Conduct basic onboarding for recent hires on menu, hygiene, and customer service standards
- Handle staff attendance, shift planning, and day-to-day discipline

Customer Experience

- Ensure consistent product quality and presentation
- Handle customer complaints/feedback on the spot professionally
- Maintain café ambience — cleanliness, music, seating, display case standards

Reporting

- Share daily reports with management (sales, stock, wastage, staff attendance)
- Flag any recurring issues (customer complaints, staff gaps, supply delays)

📌 Cafe Manager (Ahmedabad)
🏢 Mor N Mor Foods
📍 Ahmedabad