Job Summary

We are looking for a friendly, patient, and customer-focused Customer Care Executive to handle customer inquiries, resolve issues, Appointments, and provide excellent service. The ideal candidate should have good communication skills, a positive attitude, and the ability to handle customers professionally.

- Key ResponsibilitiesHandle customer calls, emails, chats, and inquiries.
- Understand customer requirements and provide accurate information.
- Resolve customer complaints and issues in a timely manner.
- Follow up with customers to ensure satisfactory resolution.
- Maintain accurate records of customer interactions and complaints.
- Coordinate with internal teams to resolve customer issues.
- Provide information about products, services, orders, and company policies.
- Maintain a professional and positive relationship with customers.




- Escalate complex issues to the appropriate department or supervisor.

Required Skills

- Good verbal and written communication skills.
- Customer-focused and polite attitude.
- Good listening and problem-solving skills.
- Ability to handle difficult customers professionally.
- Basic computer knowledge and familiarity with MS Office.
- Ability to work independently and as part of a team.
- Good time-management and organizational skills.

Preferred Qualities

- Positive and skilled attitude.
- Patience and empathy.
- Willingness to learn.
- Ability to work under pressure.
- Strong interpersonal skills.

📌 Customer Support Executive (Chennai)
🏢 Uniscans and Labs
📍 Chennai