E-Commerce Management

- Manage and monitor product listings across Amazon, Flipkart, Jiomart, Myntra (if applicable), Meesho, and other online marketplaces.
- Create, update, and optimize product listings with accurate descriptions, specifications, images, keywords, and pricing.
- Ensure product availability, inventory synchronization, and pricing accuracy across all platforms.
- Process and monitor online customer orders from receipt to successful delivery.
- Coordinate with warehouse, dispatch, logistics, and customer support teams for smooth order fulfillment.
- Track daily sales performance and marketplace analytics.
- Handle returns, replacements, refunds, customer complaints, and seller account health.

Quick Commerce Management

- Manage product listings and operations on Blinkit, Zepto, Swiggy Instamart, BigBasket, and other Quick Commerce platforms.
- Coordinate with category managers to improve product visibility.
- Monitor stock availability to avoid out-of-stock situations.
- Plan platform-specific promotional campaigns and offers.
- Improve product rankings and visibility on quick commerce platforms.

Marketplace Relationship Management

- Coordinate directly with Amazon, Flipkart, Blinkit, Zepto, and other marketplace account managers.
- Build strong relationships with platform partners.
- Participate in platform campaigns such as Excellent Indian Festival, Big Billion Days, Prime Day, and seasonal promotions.
- Resolve seller account issues and ensure policy compliance.

Digital Marketing & Social Media

- Plan and execute digital marketing campaigns.
- Manage promotions on Facebook, Instagram, YouTube, LinkedIn, X (Twitter), and WhatsApp Business.
- Develop creative social media campaigns to increase brand awareness and customer engagement.




- Work closely with influencers and digital creators for promotional activities.
- Monitor campaign performance and optimize based on ROI.

SEO & Content Optimization

- Perform keyword research for products.
- Optimize product titles, descriptions, backend keywords, and metadata.
- Improve organic product rankings through SEO best practices.
- Create SEO-friendly content for websites, blogs, and product pages.

Creative Content & Design

- Generate innovative marketing ideas and promotional concepts.
- Coordinate with graphic designers or independently create basic creatives using Canva, Photoshop, Illustrator, or similar tools.
- Design banners, promotional posters, social media posts, reels, stories, product images, and campaign creatives.
- Assist in creating product videos and promotional content.

Website Management

- Update website products, pricing, banners, and promotional offers.
- Ensure website content is accurate and user-friendly.
- Monitor website performance and suggest improvements to enhance customer experience.

Sales & Performance Analysis

- Prepare daily, weekly, and monthly sales reports.
- Analyze sales trends, customer behavior, and conversion rates.
- Identify opportunities to improve online sales performance.
- Recommend pricing strategies and promotional offers.

Customer Experience

- Respond to customer inquiries received through e-commerce platforms and social media.




- Ensure timely resolution of customer issues.
- Maintain high customer satisfaction ratings.

Promotions & Campaign Planning

- Plan seasonal campaigns and festival promotions.
- Coordinate discount offers, coupons, bundles, and flash sales.
- Work with marketing teams to launch new products online.

Competitor Analysis

- Monitor competitor pricing, product launches, promotions, and customer reviews.
- Provide actionable insights to improve market competitiveness.
- Identify emerging online market trends and customer preferences.

Required Skills

- Strong knowledge of E-Commerce platforms.
- Experience managing Amazon Seller Central and Flipkart Seller Hub.
- Knowledge of Quick Commerce platforms such as Blinkit, Zepto, Swiggy Instamart, and BigBasket.
- Digital Marketing knowledge.
- Social Media Marketing expertise.
- Search Engine Optimization (SEO).
- Content Marketing.
- Creative thinking and campaign planning.
- Graphic design skills (Canva, Adobe Photoshop, Illustrator or similar tools).
- Basic video editing knowledge is an added advantage.
- Product photography coordination.
- Marketplace advertising knowledge (Amazon Ads, Flipkart Ads, Meta Ads, Google Ads).
- Solid communication and negotiation skills.
- Analytical mindset with proficiency in Microsoft Excel and reporting.
- Good understanding of customer behavior and online shopping trends.

Preferred Qualifications

- Bachelor's Degree in Marketing, Business Administration, Commerce, Digital Marketing, or a related field.
- 2–5 years of experience in E-Commerce, Digital Marketing, or Online Marketplace Management..
- Certifications in Digital Marketing, SEO, Google Ads, Meta Ads, or E-Commerce will be an added advantage.

📌 E-Commerce Executive (Madurai)
🏢 Pandian Agro Foods Private
📍 Madurai