Responsibilities:

- Understand customer travel needs and book flights at the best prices.
- Generate sales and issue tickets.
- Use booking systems efficiently.
- Follow up with customers proactively.
- Process payments and handle sensitive information securely.
- Provide travel advice, including visa and passport information.
- Issue e-tickets and keep clients updated on any changes.
- Address customer complaints and resolve issues.
- Manage email communication and follow-ups.

Requirements:

- Night shift availability
- Work from Office
- Excellent communication skills
- Multi-language skills
- Robust customer service skills
- Organized and able to generate new sales leads
- Ability to work independently and with a flexible schedule, including evenings and weekends

Preferred Qualifications:

- Fresher, 1 year or 2 years of experience in US/UK-based customer support. US Voice process.
- Team player with adaptability.
- English proficiency plus one Indian language (Telugu, Tamil, Hindi, or other regional language)

Interview InformationCommunication Preference:

Myself

Is this walk-in interview?

Yes

📌 Backend Customer Support Executive-International Airlines Tickets Booking (Chennai)
🏢 Metasparq India Private
📍 Chennai