- Follow up with customers for outstanding payments through phone calls and emails.
- Ensure timely collection of payments against invoices.
- Prepare and maintain reports of pending payments and overdue invoices.
- Update payment receipts and maintain accurate records in the system.
- Reconcile customer accounts and resolve payment discrepancies.
- Coordinate with the Accounts and Sales teams regarding customer payments.
- Share regular collection status reports with the management.
- Maintain proper documentation of customer communication and payment follow-ups.