Roles and Responsibility Handle Client Calls Attend inbound calls or make outbound calls to customers Provide accurate information guidance and support Resolve Client Queries Complaints Understand customer issues and provide appropriate solutions Escalate complex issues to senior teams if needed Maintain Call Quality Professionalism Follow communication guidelines scripts and company standards Ensure polite clear and effective communication Provide Product Service Information Keep updated knowledge about the company s services products Educate customers when required Work in Shifts Flexibility for rotational shifts weekends or night shifts depending on the process Education Qualification Minimum 1 year of relevant experience Graduate in any discipline Proficiency in MS Excel and internet-based research Quick learner with the ability to work independently and meet deadlines Local candidate from Ahmedabad ready to join immediately Job Types Full-time Permanent Pay 22 000 00 - 25 000 00 per month Advantages Provident Fund Ability to commute relocate Ahmedabad Gujarat Reliably commute or planning to relocate before starting work Required Application Question s Can you work on Indian holidays then you can take compensation for the same Experience International voice process 1 year Required Location Ahmedabad Gujarat Required Shift availability Night Shift Required Day Shift Required Work Location In person

📌 Customer Support Representative (Gujarat)
🏢 Hi-Tech Digital Solutions
📍 Gujarat