We are looking for a motivated and well-spoken Telecaller Telecounsellor to join our team The ideal candidate will be responsible for making outbound calls to prospective customers students handling inbound inquiries explaining services or products and converting leads into successful enrollments or sales Key Responsibilities Make outbound calls to potential leads and follow up on inquiries Provide detailed information about our services products to prospective clients or students Counsel students customers on program selection admissions and processes for educational roles Maintain records of calls and sales lead conversion using CRM software Meet or exceed daily weekly monthly targets for calls and conversions Build a robust relationship with clients and ensure excellent customer service Coordinate with internal teams for smooth service delivery and follow-up Handle queries objections and feedback in a professional manner Requirements Proven experience as a Telecaller Telecounsellor Customer Support Executive is preferred Excellent communication skills in English Hindi and add regional language if required Good convincing and negotiation skills Basic computer knowledge and proficiency in MS Office or CRM tools Ability to work under pressure and meet targets Positive attitude and team player Education Qualification Minimum Graduation preferred Training or certification in customer service or counselling is a plus Job Type Full-time Pay 10 000 00 - 20 000 00 per month Work Location In person

📌 Telecaller / Telecounsellor (West Bengal)
🏢 Desun Technology
📍 West Bengal