Job Title Oracle Fusion Technical Support Consultant Location Offshore - Pune Key Responsibilities Provide day-to-day technical support for Oracle Fusion Cloud applications primarily Finance and SCM modules Monitor troubleshoot and maintain OIC integrations between Oracle Fusion Cloud and third-party systems e g banks tax systems legacy ERPs etc Resolve issues related to inbound and outbound integrations APIs file transfers and web services SOAP REST Develop maintain and troubleshoot custom reports using BI Publisher OTBI and FRS Support Incidents problems and minor and major enhancements custom objects and technical configurations Analyze and resolve data issues bulk uploads FBDI ADFDI and data corrections in coordination with functional teams Work closely with Oracle Support MOS to log and manage Service Requests SRs for technical issues Assist in patch analysis regression testing and post-patch verifications to ensure technical customizations continue to work as expected Support incident management root cause analysis RCA and permanent fixes for recurring technical issues Coordinate with functional teams and business users to gather technical requirements and translate them into design and build activities Prepare and maintain technical documentation for integrations reports and custom objects Assist with user training for custom reports data uploads and integrations monitoring Follow best practices for security data privacy and change control Required Skills Experience Bachelor s degree in computer science Information Technology or equivalent 10 years of experience in Oracle ERP technical support roles Minimum 3 years of experience with Oracle Fusion Cloud applications Strong hands-on experience with Oracle Integration Cloud OIC designing developing deploying and monitoring integrations Proficiency in BI Publisher OTBI FRS and SQL for report development and troubleshooting Familiarity with FBDI templates ADFDI and data import export processes in Fusion Cloud Good understanding of Fusion Cloud Finance and SCM modules from a technical perspective Experience in managing issues related to workflows approvals and technical configurations Ability to analyze logs and error reports to identify and resolve issues efficiently Excellent problem-solving and analytical skills Positive communication skills to coordinate with functional consultants business users and Oracle Support Experience with PaaS extensions Visual Builder PCS Knowledge of Fusion security roles and privileges Exposure to Oracle Cloud Infrastructure OCI monitoring Basic PL SQL experience for legacy data extraction and conversions

📌 Oracle Fusion Technical Support Consultant (India)
🏢 Zensar Technologies
📍 India