Job Title Team Lead - Direct Channel Health Insurance Department Sales Direct Business Health Insurance Role Overview The Team Lead - Direct Channel is responsible for managing a team of Direct Sales Executives DSEs to drive health insurance sales through direct channels such as walk-ins inbound leads digital enquiries and corporate tie-ups The role focuses on team productivity revenue growth customer acquisition and compliance Key Responsibilities Sales Revenue Management Drive health insurance sales targets for the direct channel Ensure achievement of monthly quarterly and annual business goals Monitor daily sales performance and conversion ratios Implement sales strategies to improve lead-to-policy conversion Team Management Development Recruit train and manage Direct Sales Executives Conduct regular sales coaching product training and motivation sessions Track individual performance and ensure productivity benchmarks Manage attendance discipline and team engagement Lead Customer Management Handle inbound leads walk-ins and digital enquiries Ensure proper lead allocation and follow-ups Support the team in closing high-value or complex cases Maintain high customer satisfaction and retention levels Product Process Compliance Ensure adherence to IRDAI regulations and company policies Monitor KYC documentation and policy issuance processes Minimize policy rejections cancellations and mis-selling risks MIS Reporting Prepare and submit daily weekly sales MIS and funnel reports Track persistency renewals and claims escalations Provide market feedback and competitor insights to management Key Skills Competencies Robust knowledge of health insurance products Retail Family Floater Group Team handling and people management skills Sales planning negotiation and closing abilities Understanding of direct sales channels digital leads Excellent communication and customer-handling skills

📌 Aditya Birla Capital / Direct Channel - Team Lead / Ahmedabad
🏢 Acura solutions
📍 Ahmedabad