We are looking for a detail-oriented Back Office Sales Executive to support our sales operations The role involves managing incoming leads coordinating with customers preparing sales documents tracking orders and ensuring smooth communication between sales and dispatch teams Key ResponsibilitiesLead Management Handle incoming inquiries from online or offline Call and follow up with customers to understand their requirements Convert qualified leads into confirmed orders Sales Coordination Prepare quotes order sheets and required documentation Update order details in CRM Excel ERP Share product details pricing and stock updates with customers Operations Dispatch Coordination Coordinate with the dispatch logistics team for order processing Track shipment status and update customers proactively Handle return replacement and service-related follow-ups Customer Relationship Management Maintain solid relationships with repeat customers Ensure timely follow-ups to encourage recurring sales Address customer queries via phone WhatsApp email or portal Reporting Prepare daily weekly sales reports Update management on lead conversion pending orders and customer issues Skills Qualifications 1-3 years of experience in sales back-office operations Good communication skills Strong knowledge of MS Excel WhatsApp Business and marketplace portals Ability to multitask and manage deadlines Attention to detail and customer-friendly approach Preferred Personality Fast learner Organized and proactive Comfortable working in a fast-paced environment Target-driven and accountable Job Types Full-time Permanent Pay 20 000 00 - 25 000 00 per month Work Location In person

📌 Back Office Sales Executive (Gujarat)
🏢 Z Plus Disposable
📍 Gujarat