Role Overview You will manage on-ground driver onboarding and ensure smooth execution of our data collection activities You will work directly with delivery drivers install and configure our Android app on their phones train them on correct usage and monitor data quality Your job is to keep drivers active motivated and compliant with the collection protocol Key Responsibilities Onboarding TrainingIdentify and approach drivers delivery riders cab drivers logistics drivers Explain the purpose of the app and data collection process clearly Assist drivers with app installation login and initial setup Provide hands-on training on how to use the app while doing deliveries trips Resolve basic issues related to device app and connectivity Execution MonitoringTrack driver tasks and progress daily Check whether drivers follow data collection rules routes timing steps Monitor consistency and performance of active drivers Conduct periodic refresher training when gaps are detected Issue ResolutionHandle escalations device not supported app not recording Collect common field problems and share with the backend tech team Replace low-performing drivers and re-onboard new ones quickly ReportingMaintain a simple daily tracker of Drivers onboarded Drivers active Hours Trips collected Issues logged and resolved Provide regular updates to leadership Skills Requirements1-3 years work experience in field operations delivery logistics onboarding insurance or sales Solid communication skills in Hindi local language Basic technical comfort with Android apps Patience to train non-technical drivers Ability to travel 60-80 of the time Organized and disciplined with follow-ups Own two-wheeler is a plus
📌 Field Executive (driver Onboarding) (India)
🏢 Beyond Root
📍 India
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