Education Graduation Diploma Degree Electrical Must have Knowledge of - UPS Inverter Battery Stabilizer Onlline UPS Experience 7 to 10 yrs Job brief We are looking for a Service Manager to deliver the desired customer service experience The goal is to drive service success that improves customer satisfaction maximizes customer retention and increases profitability Job Responsibilities Revenue Generation -60 Lakh yearly Conduct regular customer feedback surveys and ensure a minimum satisfaction rating of 8 or above Take necessary actions for continuous improvement based on feedback received A dedicated team should be assigned to efficiently handle 5 AMC calls 2-3 installation calls and 2-3 breakdown calls on a daily basis The service team meeting should be conducted weekly independently and a monthly meeting should be conducted with the Operations or SBA Sir The weekly and monthly data should be sent to VSA Madam and the Operations team Effective handling and accountability of standby units and customer property must be maintained at all times Customer Support Issue Resolution Team Management AMC Annual Maintenance Contract Management Installation Commissioning Inventory Spare Parts Management Documentation Reporting Quality Assurance Customer Satisfaction Coordination with R D Production Training Knowledge Sharing Budgeting Cost Control Job Type Full time Pay 30 000 00 - 50 000 00 per month Benefits Health insurance Internet reimbursement Paid sick time Paid time off Provident Fund Application Question s How Many Year of service experience in UPS Inverter Work Location Remote

📌 Ups Service Manager (Maharashtra)
🏢 Technovision Energy
📍 Maharashtra