Welcome and greet visitors shoppers and VIP guests warmly Handle customer queries complaints and feedback in a professional and timely manner Provide accurate information about mall facilities stores promotions and events Assist customers with directions lost found wheelchair stroller services etc Coordinate with housekeeping security and operations teams for guest support Maintain service desks kiosks and ensure smooth daily operations Support execution of promotional campaigns events and festive activities Handle emergencies medical safety lost child situations as per SOPs Ensure high service standards aligned with the DLF Mall brand image Prepare daily weekly reports on customer interactions complaints and resolutions Qualifications Skills Graduate in Hospitality Retail or related field preferred 1-3 years of experience in guest relations customer service hospitality or retail Excellent communication and interpersonal skills English local language Pleasant personality grooming and customer-first attitude Problem-solving ability and patience while handling escalations Ability to multitask and work in a fast-paced environment Key Competencies Strong service orientation Professional appearance and etiquette Conflict resolution and empathy Team collaboration Attention to detail Job Types Full time Permanent Pay 18 000 00 - 20 000 00 per month Benefits Health insurance Provident Fund Education Bachelor s Preferred Experience Guest relation executive 1 year Required Hospitality 1 year Required Language English Required Location Noida Uttar Pradesh Required Work Location In person

📌 Guest Relation Executive(only Male) (Uttar Pradesh)
🏢 Srishti Software Applications
📍 Uttar Pradesh