Job Title Controls Service Engineer Location Bangalore KA Qualifications Diploma BE B Tech in Electrical Electronics Engineering Ability to handle mechanical aspects as well demonstrating double competency Experience Minimum 5 years of experience with AWS ASRS systems automated conveyor systems and AMC O M services Key Responsibilities Oversee Annual Maintenance Contract services including monthly quarterly biannual annual on-call and on-site support Conduct AMC services alongside the Bastian Service Technician at customer locations Lead a team of 7-8 technicians ensuring secure operation fault troubleshooting and maintenance of ASRS systems in compliance with OEM standards Develop and manage the annual AMC service schedule planning for on-site customer locations Handle AMC reporting and coordinate with customers the Bastian Reporting Manager and the Bastian Spare Parts Division for spare parts requirements ensuring smooth and trouble-free operation of Bastian systems Provide stop-gap coverage for O M controls engineers on leave for more than 6 days across PAN India O M locations until the original resource returns Troubleshoot and maintain knowledge of PLCs Drives HMIs and software including Siemens TIA Portal Oversee site O M activities coordinating with internal departments vendors and suppliers to resolve major issues and breakdowns Prepare various AMC reports including RCA Why Why analyses and SOPs Manage travel arrangements for AMC services and liaise with BK accounts for associated costs Enter timesheets for self and AMC staff Skills and Competencies Strong leadership and team management skills Proficiency in troubleshooting and maintaining automation systems Excellent organizational and planning abilities Effective communication and coordination skills with internal and external stakeholders