- Customer Relationship Officer CRO Location Burger Farm Stores Department Front Office Customer Service Role Type Full time Position Summary A Customer Relationship Officer CRO at Burger Farm is responsible for ensuring excellent customer service smooth front-office operations and delivering a delightful dining experience to every guest The CRO acts as the face of the store and plays a key role in maintaining customer satisfaction and store standards Key Responsibilities Greet customers warmly and maintain a friendly welcoming front-office environment Assist customers in placing orders and guide them through the menu if required Handle customer queries feedback and complaints professionally Ensure customer orders are processed accurately and quickly Maintain cleanliness and hygiene at the front counter and dining area Coordinate with kitchen and service staff for smooth order flow Manage billing cash handling and POS operations responsibly Build strong customer relationships to enhance repeat footfall Support promotional activities and upsell products when needed Follow company standards grooming guidelines and customer service protocols Skills Qualifications Graduate in Hotel Management Hospitality Management preferred Strong communication and interpersonal skills Presentable personality with customer-handling confidence Basic knowledge of billing POS and front-office operations Ability to work in a fast-paced environment with a positive attitude Salary Package 2 to 3 LPA performance growth opportunities Growth Path CRO Senior CRO Shift Incharge Assistant Store Manager Store Manager Area Manager Job Types Full-time Permanent Pay 15 000 00 - 20 000 00 per month Benefits Food provided Health insurance Paid sick time Provident Fund Work Location In person

📌 Cro (Rajasthan)
🏢 Burger Farm
📍 Rajasthan