Company - Bullmenn Motors Oxina Motors Royal Enflied Yamaha Ford Authorized dealership Exp - 2 years and above Qualification - DME BE - Automobile Mechanical Location - Coimbatore Ramanathapuram Ganapathy Goundampalayam Chinniyampalayam Somanur locations Salary - 17000 - 25000 Incentive Contact - (phone hidden) Automobile Service Advisor - Roles Responsibilities 1 Customer Interaction Job Opening Greet customers as they arrive at the service center Understand customer concerns symptoms and service requests Ask relevant diagnostic questions to identify issues Fill out job cards with accurate customer and vehicle details Explain recommended services maintenance schedules and estimated costs 2 Technical Understanding Possess knowledge of vehicle systems engine brakes electrical suspension etc Interpret basic diagnostic trouble codes DTCs Communicate technical issues in simple language to customers 3 Estimation Approval Prepare accurate service estimates labor parts consumables Take customer approval before proceeding with additional repairs Explain warranties guarantees and maintenance packages 4 Workshop Coordination Assign jobs to technicians based on skill and workload Communicate customer concerns clearly to mechanics Ensure availability of spare parts for the jobs Track job progress and maintain timelines 5 Customer Updates Keep customers informed about additional repairs cost changes and delays Share status updates via phone SMS or WhatsApp Obtain approval for extra work 6 Quality Check Vehicle Delivery Verify that all requested jobs are completed properly Conduct final quality inspection with technicians Prepare the final invoice for the customer Explain work done replaced parts and future maintenance needs Deliver the vehicle and ensure customer satisfaction 7 Customer Relationship Management CRM Handle customer complaints and provide solutions Maintain follow-up for periodic service reminders Promote AMC extended warranty and value-added services Record customer feedback and improve service experience Job Types Full time Permanent Pay 18 000 00 - 25 000 00 per month Benefits Food provided Health insurance Provident Fund Work Location In person

📌 Service Advisor (Tamil Nadu)
🏢 Yamaha Showroom-Oxena Motors
📍 Tamil Nadu