Job Title Retail Jewellery Store Manager Location Surat Department Retail Operations Reports To Area Manager Regional Manager Job Summary The Retail Jewellery Store Manager is responsible for overseeing the daily operations of the jewellery store achieving sales targets managing staff ensuring excellent customer service and maintaining store standards This role plays a key part in driving profitability and enhancing the customer experience Key Responsibilities Manage overall store operations and team performance Drive sales and achieve monthly and annual targets Lead train and motivate the sales team to deliver exceptional customer service Ensure visual merchandising and product displays are up to brand standards Maintain inventory accuracy stock levels and handle high-value merchandise securely Handle customer queries complaints and after-sales service professionally Monitor staff attendance discipline and ensure grooming behaviour standards Implement marketing campaigns and promotional activities at the store level Coordinate with head office on stock replenishment HR and compliance matters Maintain all records related to billing cash handling and daily reporting Key Skills Qualifications Graduate in any discipline diploma in Retail Management or Jewellery preferred 4-6 years of experience in retail sales with at least 1-2 years in a managerial role preferably in jewellery luxury retail Solid leadership communication and team management skills Excellent customer service and selling skills Knowledge of gold diamonds gemstones and hallmarking is an advantage Proficiency in billing software POS systems Job Types Full-time Permanent Pay 40 000 00 - 50 000 00 per month Work Location In person

📌 Store Manager (Gujarat)
🏢 Svaraa Jewels
📍 Gujarat