About Us We are a growing travel hospitality operations team specializing in seamless end-to-end customer support from ground transport to lodging and payment handling Role Overview As an Operations Executive you will be the central point in coordinating cab bookings hotel reservations and payment processing for our clients and teams Your mission is to ensure accurate bookings smooth transactions timely communication and excellent customer experience Key Responsibilities Cab Transport Coordination Arrange local transport and cab bookings invoices confirmations route planning Liaise with transportation vendors and negotiate service rates Handle trip changes and cancellations efficiently Hotel Accommodation Booking Source and secure hotel bookings aligned with client preferences and budgets Maintain relationships with hotels negotiate best rates and availability Prepare itineraries and coordinate modifications or cancellations Payment Expense Management Issue payment requests invoices and track correspondences until settlement Reconcile vendor invoices coordinate with finance clients for timely payments Handle receipts refunds and customer payment queries Customer Vendor Communication Serve as primary point of contact for clients and vendors by phone email or chat Provide updates confirmations and resolve booking payment issues promptly Follow up post-service for feedback and continuous improvement Operational Support Reporting Maintain accurate booking logs and customer records using travel tools or Excel Generate periodic operational reports bookings cancellations expenses Assist in optimizing booking workflows and suggest process improvements Requirements Bachelor s degree in Hospitality Travel Tourism Business or related field preferred 1-3 years of experience in travel operations coordination or hospitality services Proficiency with travel booking systems MS Office CRM or T E tools Solid communication skills and ability to build relationships with vendors and clients Excellent organizational skills and attention to detail Capable of handling multiple tasks under time pressure and resolving issues efficiently Optional Familiarity with GDS systems Amadeus Sabre or bookings platforms How to Apply Share your resume on hr mohali travelocat com Job Type Full-time Pay 15 000 00 - 30 000 00 per month Ability to commute relocate Mohali Punjab Reliably commute or planning to relocate before starting work Preferred Experience Operation Executive 1 year Required Work Location In person

📌 Transport Executive (Punjab)
🏢 TravelOcat
📍 Punjab