We are looking for energetic and customer-focused individuals to join our support team As a Customer Support Representative you will interact with customers via phone chat or email to resolve queries provide information and ensure customer satisfaction Responsibilities Answer incoming calls and respond to customer emails chats Make outbound calls to follow up or confirm information Provide accurate product service information Record customer interactions in the CRM system Work closely with internal teams to resolve customer concerns Key Responsibilities Handle inbound and outbound customer calls in a professional manner Job Requirements Age 18 to 35 years Education Minimum 12th pass or equivalent graduates preferred Communication Skills Good command of English and or local language s Experience Freshers and experienced candidates are welcome Computer Skills Basic knowledge of MS Office and typing Respond to customer inquiries via voice and non-voice channels calls emails chat Resolve product or service issues by clarifying customer complaints and providing appropriate solutions Maintain accurate records of customer interactions and follow-up actions Meet individual and team performance targets Job Types Full time Permanent Fresher Pay 10 620 65 - 20 798 27 per month Benefits Health insurance Paid sick time Paid time off Provident Fund Language Hindi Preferred English Preferred Work Location In person

📌 Customer Support Representative (csr) (Gujarat)
🏢 Staff India Consultancy
📍 Gujarat