Accomodation Services Location Mumbai Exp Range - 6 to 8 yrs Only Work from Office No Hybrid No Remote No Work from Home Shift Timing Should be comfortable with night US Rotational Shifts Skill Workday tool experience is a must have Job Summary We are seeking dedicated and detail-oriented professionals to join our US Healthcare Services team The primary responsibility will be to manage and resolve Accommodation Service Requests specifically for sit-stand desks and related support for employees with disabilities This role demands excellent communication strong client and stakeholder interaction experience and a commitment to delivering superior customer service in a US-focused operational setting Key Responsibilities Manage track and resolve employee accommodation service requests in compliance with ADA guidelines Ensure timely fulfillment of sit-stand desk and ergonomic equipment requests for employees with disabilities Maintain a high level of accuracy and attention to detail when handling tickets and documentation Interact with clients vendors and internal stakeholders to ensure smooth coordination and service fulfillment Adhere to SLA timelines and KPIs such as First Response Time Ticket Resolution Time and Customer Satisfaction Scores Collaborate closely with team members to ensure consistency in service delivery and escalation management Maintain records and audit trails for compliance and reporting purposes Provide support across Location Mumbai Job Function BUSINESS PROCESS SERVICES Role Executive Job Id 383527 Desired Skills Human Resource Desired Candidate Profile Qualifications BACHELOR OF COMMERCE

📌 Accomodation Services (Maharashtra)
🏢 Tata Consultancy Services (TCS)
📍 Maharashtra