Job Title Customer Success Associate - L1 Location Gurugram Work from Office Priority High About the Role We are hiring Customer Success Associates L1 to join our dynamic team in Gurugram This role requires strong communication skills prior international exposure and technical support experience As part of our customer success team you will be responsible for delivering excellent support and ensuring customer satisfaction Key Responsibilities Provide technical and customer support to international clients Troubleshoot and resolve technical issues effectively Ensure customer satisfaction through excellent service delivery Maintain accurate records of customer interactions and issues Collaborate with cross-functional teams to address customer needs Eligibility Criteria Graduate any stream Minimum 1 year of international process technical support experience mandatory Required Skills Excellent English communication skills verbal and written Neutral accent No MTI RTI influence Strong problem-solving and troubleshooting skills Customer-focused with a professional attitude Salary Advantages Salary 32 000 CTC per month 28 000 In-hand - Month Benefits Cab facility available Work Schedule Work from Office Gurugram location Rotational shifts as per business requirements Job Types Full-time Permanent Pay 336 000 00 - 384 000 00 per year Benefits Provident Fund Work Location In person

📌 Customer Success Associate-l1 (Haryana)
🏢 Upskill Academy
📍 Haryana