What if the work you did every day could impact the lives of people you know Or all of humanity At Illumina we are expanding access to genomic technology to realize health equity for billions of people around the world Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients Working at Illumina means being part of something bigger than yourself Every person in every role has the opportunity to make a difference Surrounded by extraordinary people inspiring leaders and world changing projects you will do more and become more than you ever thought possible Position Summary Illumina is seeking a highly motivated and team oriented ServiceNow Administrator Developer specializing in one or more ServiceNow applications such as ITSM ITAM SAM HR and WSD In this role you will be a key member of an Agile Scrum development team You will need strong analytical and problem-solving skills to support the organizations growing ServiceNow platform Responsibilities Develop advanced configurations of ServiceNow components such as workflows audits business rules and catalog items to support business needs Keep platform updated via regular patching upgrades and health scan resolutions Perform code and configuration reviews to ensure alignment with best practices health scans and recommendations Monitor and fine tune plugins to achieve optimum performance levels Drive a culture of quality service and security by design recommending and implementing procedures to enforce security and regulatory compliance Perform assessments and listen to internal customers to understand and anticipate their business needs and determine their priorities in the context of the overall enterprise and strategy Provides analysis of problems while working toward solutions to technical issues Proactively develop and maintain technical knowledge in a specialized area remaining up-to-date on current trends and best practices Requirements At least 6 years in IT Development experience with 4 or more years working as a ServiceNow developer with extensive experience with two or more ServiceNow modules such as ITSM ITOM HR and WSD Experience in ServiceNow scripting including JavaScript Angular JS Bootstrap and Jelly Script Strong knowledge of IT Infrastructure including Servers Network equipment Storage devices PCs etc On-call flexibility including unplanned and planned maintenance and outages Expertise in Web technologies such as Web Services XML HTML CSS HTTP etc Preferred Experience using enterprise tools such as Visio or Lucid Chart Teams Confluence and Jira Deep understanding of ServiceNow mid-server architecture with extensive experience with ServiceNow Discovery preferred Experience with ServiceNow s Common Services Data Model CSDM preferred Experience working in a regulated environment within a global company preferred Exceptional knowledge of ITIL processes or ServiceNow Admin CMDB Certifications preferred Education Bachelor of Science in Computer Science Business or related field preferred or equivalent work experience We are a company deeply rooted in belonging promoting an inclusive environment where employees feel valued and empowered to contribute to our mission Built on a solid foundation Illumina has always prioritized openness collaboration and seeking alternative perspectives to propel innovation in genomics We are proud to confirm a zero-net gap in pay regardless of gender ethnicity or race We also have several Employee Resource Groups ERG that deliver career development experiences increase cultural awareness and offer opportunities to engage in social responsibility We are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex race creed color gender religion marital status domestic partner status age national origin or ancestry physical or mental disability medical condition sexual orientation pregnancy military or veteran status citizenship status and genetic information Illumina conducts background checks on applicants for whom a conditional offer of employment has been made Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable local state and federal laws Background check results may potentially result in the withdrawal of a conditional offer of employment The background check process and any decisions made as a result shall be made in accordance with all applicable local state and federal laws Illumina prohibits the use of generative artificial intelligence AI in the application and interview process If you require accommodation to complete the application or interview process please contact accommodations illumina com To learn more visit https www dol gov ofccp regs compliance posters pdf eeopost pdf The position will be posted until a final candidate is selected or the requisition has a sufficient number of qualified applicants This role is not eligible for visa sponsorship