Key Responsibilities Duties A Destination Expertise Consultation Custom Itinerary Design Create complex tailor-made itineraries incorporating flights permits accommodation from homestays to luxury resorts ground transport and niche activities trekking wildlife safaris cultural festivals Regional Knowledge Maintain expert-level knowledge of local cultures customs festivals e g Losar Hornbill weather patterns terrain and religious sites specific to the Himalayas and the North East Advisory Advise clients on mandatory requirements such as Bhutan s Sustainable Development Fee SDF and visa process trekking permits for Nepal e g Everest Base Camp and Protected Area Permits PAPs for North East India Sustainability Promote and book travel in line with sustainable and responsible tourism practices respecting local communities and the fragile setting of the region B Sales Client Management Client Needs Assessment Conduct in-depth consultations to understand the client s budget interests adventure culture wellness spiritual and physical fitness level for mountain travel Sales Target Meet and exceed individual or team sales targets by effectively presenting and selling the unique value of the destinations and bespoke packages Negotiation Procurement Negotiate competitive rates with local suppliers hotels trekking agencies and transport providers across the three regions Client Communication Serve as the single point of contact providing proactive pre-trip information on-trip support often 24 7 for emergencies and post-trip follow-up C Booking Operations Reservations Ticketing Manage all bookings including Drukair Bhutan Airlines and other regional flights hotel reservations and complex ground logistics e g cross-border transfers between India Nepal and Bhutan Documentation Prepare detailed travel documents vouchers invoices and ensure all permits and visas are secured well in advance of the travel date Financial Administration Accurately process client payments manage refunds and track sales performance and profit margins for each booking Troubleshooting Handle and resolve unexpected travel issues such as flight delays political disturbances weather-related cancellations and medical emergencies calmly and efficiently III Required Skills Qualifications CategorySkills QualificationsSpecialized KnowledgeDeep firsthand knowledge of the North East India Bhutan and Nepal travel circuit EProven knowledge of Bhutanese tourism regulations SDF required tour packages Core CompetenciesSales Acumen Strong track record in achieving sales targets and converting leads Communication Excellent verbal and written communication especially English Organizational Exceptional attention to detail and ability to manage multiple complex bookings simultaneously e Job Types Full-time Permanent Pay 20 000 00 - 25 000 00 per month Advantages Cell phone reimbursement Health insurance Provident Fund Experience Travel planning 3 years Required Language English Required Location Siliguri West Bengal Required Work Location In person