The Smart Fellowship is an offline workplace simulation that scouts assesses and trains smart talent on behalf of 100 companies Our focus is on finding talent who along with their technical skills also can apply in-demand workplace skills like critical thinking creative problem solving emotional intelligence and GenAI tools Our Client has appointed us to identify and hire a Front Desk Executive Short description of company Our client is a prestigious cosmetic dermatology clinic with over 19 years of excellence in the field Renowned for its personalized care premium service and uncompromising standards the clinic is led by a celebrated celebrity dermatologist and caters to a discerning clientele seeking the highest level of aesthetic and dermatological expertise Company s vision Delivering timeless beauty through personalized dermatology The best part about this role Be the face of a luxury clinic and create a premium first impression for high-profile clients Gain exposure to elite service standards in a high-end wellness and aesthetic environment Make every interaction meaningful by ensuring patients feel valued cared for and well-attended Salary range Up to INR 3 LPA Location Khar West Mumbai on-site Working days Monday to Saturday 6 days a week 10 00 AM - 7 00 PM You will be responsible for these Key Responsibility Areas KRAs Greet patients warmly as they arrive at the clinic Offer tea coffee and ensure guest comfort Provide shoe covers and ensure hygiene protocol is followed Take down patient details including address referral source and reason for visit Escort patients to their assigned treatment rooms in an orderly timely manner Ensure follow-up appointments are scheduled before the patient leaves Maintain a real-time entry on Google Sheets to monitor patient flow and reduce wait time Mark and update no-shows cancellations in the follow-up records Coordinate with the clinical team to avoid overlaps or delays Your Key Performance Indicators KPIs Patient Greeting Hospitality Patients to be greeted upon arrival and offered tea coffee Data Accuracy Scheduling Patient records including referral reason for visit and contact details to be accurately entered into the system upon arrival and follow-up appointments to be scheduled before the patient leaves Real-Time Coordination Flow Management Google Sheets to be updated in real-time aiming to keep the average patient wait time less by coordinating proactively with the clinical team Who We re Looking For Minimum HSC or a graduate Fluent in English and Hindi polite and soft-spoken Presentable well-groomed and calm under pressure Positive with Google Sheets and basic computer tasks Reliable punctual and responsible Prior 1-3 years of experience in a clinic wellness center or hospitality industry is an advantage Job Type Full-time Pay 20 000 00 - 25 000 00 per month Schedule Day shift Application Question s Current CTC Expected CTC Notice Period Experience Front desk in Hospitality Background 1 year Required Language Hindi Preferred English Required Work Location In person

📌 Front Desk Executive(females Only) (Khar)
🏢 The Smart Fellowship
📍 Khar