Key Responsibilities

End-User Support

- Provide technical support to end-users remotely on a daily basis.
- Manage user accounts, modify attributes, and adjust security settings.

Security & Data Administration

- Maintain site security and adhere to customer-defined workflows and SOPs.
- Ensure data integrity and support continuous improvement initiatives.

Training & Demonstrations

- Conduct software and procedural training for users.
- Support customer sponsors in system adoption within their organizations.

Reporting & Continuous Improvement

- Prepare reports, evaluations, and other documentation as required.
- Identify areas for workflow optimization and propose improvements.

Workflow & Site Configuration

- Make small workflow adjustments as needed to support business objectives.
- Collaborate with system admins, internal stakeholders, and ESKO colleagues.
- Use tools like Excel, Jira, Azure DevOps, Smartsheet to manage incoming requests and update processes.

📌 Support Administrator (Bengaluru)
🏢 Veralto
📍 Bengaluru