Interactive Brokers, India is looking for professionals having experience in international BPO with strong communication abilities

Job Responsibility

- Respond to retail and qualified clients' inquiries via inbound calls, email, and online chat
- Obtain a thorough knowledge of products offered by IB on various global exchanges
- Assist clients with opening and funding accounts
- Show clients how to use different features of the Trader Workstation
- Explain margin requirements to clients
- Investigate trade issues and order executions
- Knowledge of securities regulations impact on customers

Qualifications

- Experience: 2+ years of Client services experience in the International BPO industry
- Education: University degree (Bachelors) required
- High level of MS Excel skills required




- Language skills: Fluent English
- Good quantitative/analytical skills
- Excellent oral/written communication skills are required

Company Benefits & Perks

- Competitive salary package
- Performance-based annual bonus (cash and stocks)
- Group Medical & Life Insurance
- Modern offices with free amenities & fully stocked cafeterias
- Monthly food card & company-paid snacks
- Hardship/shift allowance with company-provided pickup & drop facility*
- Attractive employee referral bonus
- Frequent company-sponsored team-building events and outings

📌 Client Services Representative International Process BPO (Navi Mumbai)
🏢 Interactive Brokers
📍 Navi Mumbai