Job Description

Position: Optical Store Manager

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Role & Responsibilities

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Manage the overall operations of the optical store, ensuring smooth day-to-day functioning.
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Lead and guide the optical sales team to achieve business and customer service objectives.
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Assist customers in selecting frames, lenses, and optical products based on their requirements and prescriptions.
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Ensure accurate optical measurements, frame fitting, lens orders, and timely delivery of products.
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Monitor inventory levels, stock movement, product availability, and maintain proper stock records.
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Ensure proper display, cleanliness, and visual merchandising of optical products.
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Handle customer queries, complaints, and provide effective resolutions to ensure customer satisfaction.
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Coordinate with optometrists and ophthalmology teams for prescription-related clarifications.
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Maintain records of customer prescriptions, sales transactions, billing details, and work orders.




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Ensure compliance with store processes, quality standards, and operational guidelines.
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Drive sales performance through effective customer engagement and product knowledge.
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Requirements

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Graduation in Optometry or relevant optical retail experience preferred.
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3 to 7 years of experience in optical retail, eyewear, or eye care industry.
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Robust knowledge of frames, lenses, coatings, optical products, and customer requirements.
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Good leadership, communication, and team management skills.
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Customer-focused with solid sales and service orientation.
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Basic computer knowledge and experience with billing/inventory systems.
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Ability to manage store operations independently.
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Well-groomed, qualified, and approachable personality.
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📌 Optical Manager Raigarh
🏢 ASG Eye Hospital
📍 Raigarh