- Verify customer documents, including KYC (Know Your Customer) documents, to ensure compliance with regulatory requirements.
- Handle customer queries and resolve issues in a timely and professional manner.
- Conduct document checking and verification processes for current customers or existing ones who require updates.
- Provide excellent customer service by responding promptly to customer inquiries via phone calls, emails, or chats.
Job Requirements :
- 1-5 years of experience in BPO/Call Centre environment.
- Excellent English language skills (written & spoken).
- Strong Hindi speaking skills are an added advantage.
- Ability to work on night shifts (rotational).
📌 QA Executive (Hyderabad)
🏢 Dr Reddys Foundation (DRF)
📍 Hyderabad
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