- Participate to market segmentation and marketing plan with development of action plan
- Have a list of prospective customers
- Achieve targets set by Cluster Manager regarding no of leads
- Attend each and every customers to covert enquiries into orders
- Maintain enquiry data in Quote Monitor on a daily basis
Quotation
- Generate quotations only in standard & approved format
- Propose technical solution promoting VAPs and service .
- Maintain NODT set for the area and in case of deviations, take prior written Approval from ASM/RSM before finalizing with Customer
- Negotiate and get the written acceptance from the client
- Maintain quotation data in Quote Monitor on a daily basis
- Identify Credit Risks according to Credit Policy.
Purchase Order
- Generate Purchase Order (PO) specifying correct requirements,
payment terms and product code etc from LRMC Share copy of PO along with Quotation to plant manager
- Comply with credit policy for customer creationPlant Production Coordination
- Prepare the next days production plan in coordination with Plant Manager
- Coordinate between Customer and Plant Manager on delivery schedules and in case of any deviation, inform both and get it aligned
Post Sales
- Based on payment terms, follow up & collect the receivables
- For outstanding with more than 30 days and/or those having technical or commercial issues, coordinate with Customer Accounts Mgt team to get the payment in time
- Taking feedback from the customer on Services rendered and giving feedback to Plant Manager on a regular basis
- Attending customer complaints
- Balanced confirmation on monthly basis