At PineQ Lab Technology, we are looking for empathetic and clear-spoken professionals to join our Non-Emergency Medical Transportation (NEMT) team. In this role, you arent just answering phones, but you are ensuring patients get to their life-critical medical appointments on time.

Your Impact:

As a Customer Support Associate, you will be the bridge between patients and their healthcare providers.

Your day-to-day will involve:

- Coordinating Care: Handling inbound and outbound calls to schedule and confirm medical rides. Problem Solving: Resolving real-time logistics issues for patients and transport partners.
- Precise Documentation: Maintaining high-accuracy logs of all interactions in a fast-paced setting.

What are we looking for?

We are looking for individuals who balance technical skill with genuine human connection.

- Communication: Fluent and clear English (B2/C1 level).
- Experience:



At least 6+ months in a call centre or BPO environment.
- Education: Graduate or undergraduate candidates are welcome.
- Mindset: You are empathetic, patient-focused, and can keep a cool head during high call volumes.

The Logistics:

- Salary: As per industry standards
- Work Week: 5.5 days.
- Cabs: During odd hours
- Shifts: Rotational. (24*7)
- Location: Mansarovar, Jaipur

Benefits:

- Growth: A fast-paced, professional environment with structured career paths.
- Purpose: The chance to make a tangible difference in global healthcare access.
- Support: Comprehensive professional training to ensure your success.

Interested? If you are a patient-focused communicator ready to take the next step in your career, we want to hear from you!

Apply at: [email protected]

📌 Customer Support Executive (Jaipur)
🏢 Pineq Technology Labs
📍 Jaipur