BMC empowers nearly 80% of the Forbes Global 100 to accelerate business value, faster than humanly possible. Our industry-leading portfolio unlocks human and machine potential to drive business growth, innovation, and sustainable success. BMC does this in a simple and optimized way by connecting people, systems, and data that power the worlds largest organizations so they can seize a competitive advantage.

BMC IT is seeking a Platform System Administrator with foundational expertise in Application Infrastructure Operations, DevOps support, and Enterprise IT Operations. This role is responsible for supporting and maintaining secure, reliable, and high-performing application platforms across hybrid environments (On-Prem, SaaS, PaaS).

The ideal candidate has hands-on operational experience, strong troubleshooting skills, and a willingness to learn modern platform and automation practices. This role focuses on day-to-day platform operations, incident response, and system stability, working under guidance from senior engineers to ensure operational excellence.

Here is how, through this exciting role, YOU will contribute to BMC''s and your own success:

Application Operations

Support production environments by monitoring system health, ensuring availability, performance, and security.

Respond to incidents and service requests, assist in troubleshooting, and follow defined escalation procedures to resolve issues in a timely manner.

Platform Support Maintenance

Execute routine operational activities such as application deployments, restarts, patching, upgrades, and system health checks.

Maintain system accuracy, perform housekeeping activities, and ensure operational integrity of infrastructure platforms.

DevOps Automation Support

Support execution of DevOps practices including CI/CD pipeline operations, job monitoring, and automation scripts.

Leverage existing automation tools and scripts to improve operational efficiency and reduce manual effort.

Governance Compliance

Adhere to IT governance, security policies, and compliance standards.

Ensure proper handling of access controls, system configurations,



and operational processes to protect enterprise assets.

Collaboration Support

Work closely with application, infrastructure, network, and security teams to troubleshoot issues and assess impact.

Communicate effectively on incidents, changes, and operational updates with stakeholders and support on-call rotations.

Continuous Learning Improvement

Continuously build technical skills in platform operations, automation, and emerging technologies.

Identify opportunities to improve operational processes and contribute to team knowledge sharing.

To ensure youre set up for success, you will bring the following skillset experience:

Bachelors degree in Computer Science, Information Technology, Engineering, or related field (or equivalent experience).

3-6 years of experience in the below following :-

Application Infrastructure Support

Enterprise IT Operations

System Administration

Basic understanding of application infrastructure in hybrid environments (On-Prem, SaaS, PaaS)

Operating Systems: Linux, Windows, AIX

Exposure to cloud platforms such as AWS, Azure, or Oracle Cloud

Familiarity with CI/CD tools: Jenkins, GitHub Actions

Basic experience with automation tools: Ansible, Control-M, Terraform

Basic scripting exposure: Shell, PowerShell, or Python

Familiarity with Microsoft Copilot and Power Platform

Exposure to container platforms such as Docker and Kubernetes

Basic administration of web/application servers: Tomcat, Apache, JBoss

Experience with monitoring tools such as Splunk, ELK, or equivalent

Ability to analyze alerts and perform initial troubleshooting

Understanding of ITSM processes: Incident, Change, and Problem Management

Experience working with tools like Remedy or equivalent platforms

Whilst these are nice to have,



our team can help you develop in the following skills:

Authentication Identity: Okta SSO, LDAP, Active Directory

Integration Technologies: webMethods EAI, webMethods API

Testing Tools: Postman, SmartBear TestComplete

Exposure to monitoring and observability enhancements

Basic understanding of automation and AI-driven operational concepts

Our commitment to you!

BMCs culture is built around its people. We have 6000+ brilliant minds working together across the globe. You wont be known just by your employee number, but for your true authentic self. BMC lets you be YOU!

If after reading the above, Youre unsure if you meet the qualifications of this role but are deeply excited about BMC and this team, we still encourage you to apply! We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas!

BMC is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender,gender expression,gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran.If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.

BMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process.

At BMC we believe in pay transparency and have set the midpoint of the salary band for this role at 1,737,400 INR. Actual salaries depend on a wide range of factors that are considered in making compensation decisions, including but not limited to skill sets; experience and training, licensure, and certifications; and other business and organizational needs.

The salary listed is just one component of BMC''s employee compensation package. Other rewards may include a variable plan and country specific benefits.

We are committed to ensuring that our employees are paid fairly and equitably, and that we are transparent about our compensation practices.

📌 Platform Systems admin - Application Infrastructure (Pune)
🏢 BMC Software
📍 Pune