Job Summary

We are looking for a detail-oriented and proactive Operations Executive Verification who will be responsible for conducting document verification and work verification on phone to ensure speaking skills, accuracy and compliance in the recruitment process.

Key Responsibilities

1. Document Verification on phone

- Verify submitted documents (academic, financial, identity, etc.) for accuracy and authenticity
- Cross-check details with data and internal systems provided
- Identify discrepancies, missing information, or fraudulent entries
- Coordinate with candidates/clients to resolve documentation gaps
- Follow up on pending applications, document submissions, and process updates with shortlisted candidates
- Maintain skilled communication and ensure high-quality customer interaction

2. Data Management & Reporting

- Update and maintain accurate records in CRM/ERP systems




- Track verification status, call logs, and daily activity reports
- Generate and share reports on progress, discrepancies, and closures
- Ensure data confidentiality and security at all stages
- Ensure proper documentation is maintained as per compliance standards

3. Coordination & Process Management

- Work closely with internal teams for smooth operations
- Ensure timely turnaround of verification and calling tasks
- Adhere to company process guidelines

Required Skills & Competencies

- Minimum 2 years of experience in verification of documents
- Strong English verbal and written communication skills
- Basic knowledge of MS Office, MS Excel, CRM tools

📌 Operations Executive – Document Verification (New Delhi)
🏢 Kaaiser Services
📍 New Delhi