Candidates are requested to mention "HR Naaz":

- While scanning the QR code at the office
- On the top of their resume

Job Description

We are hiring experienced candidates for an International Voice Process role with C1-level communication skills and excellent spoken English.

Key Responsibilities

- Handle inbound and outbound customer interactions professionally.
- Resolve customer queries and provide appropriate solutions.
- Maintain high standards of customer service and customer satisfaction.
- Follow process guidelines and quality standards.
- Document customer interactions accurately in the system.

Eligibility Criteria

- Freshers are not eligible.
- Minimum 6 months of experience in an International Voice Process.
- C1-level communication skills in English (verbal and written).
- Strong customer-handling and problem-solving abilities.
- Comfortable working in rotational shifts, including night shifts if required.
- Basic computer knowledge and typing skills.

Benefits

- Competitive salary package.
- Two-way cab facility within the hiring radius.
- Opportunity to work in a energetic and professional environment.
- Growth opportunities and learning opportunities.

Transportation





- Two-way cab facility will be provided for employees residing within the hiring radius, as per company policy.

Preferred Candidate Profile

- Customer-centric attitude with a positive and professional approach.
- Ability to work independently and as part of a team.
- Strong attention to detail and time management skills.
- Quick learner with the ability to adapt to changing business requirements.

Education

- Any Graduate or Undergraduate (as per company eligibility criteria).

Benefits

- Competitive Salary
- Two-way Cab Facility (within hiring radius)
- Career Growth & Learning Opportunities
- Employee Engagement Activities

Contact Details

HR: Naaz

Phone: (phone hidden)

Email: [email protected]

Disclaimer: IntouchCX does not charge fees for recruitment, interviews, training, or onboarding. We will never ask for payment, or request financial or banking information during the recruitment process. We communicate only through official IntouchCX channels. If you receive a suspicious job offer or posting from anyone claiming to represent IntouchCX or be an IntouchCX employee, please report it immediately through our official website for review and verification.

📌 Hiring For International voice process (Hyderabad)
🏢 IntouchCX
📍 Hyderabad