Role & responsibilities
• Conduct training programs (process and soft skills) for employees
• Guide and contribute towards process and skill improvement training
• Prepare weekly/ monthly training calendar
• Ensure training data is maintained for all training activities
• Customize training content as per regional needs
• Monitor floor performance using on the job training (OJT)
• Coordinate all training activities given to him
• Maintain training assets given to him.
• Suggest suitable modifications to the training content to the corporate training team as and when appropriate
• Plan the training programs (and training calendars)
in complete synch with the operations teams for both new joiners as well as existing associates (refreshers) er training assets) on time and manage them optimally .
Preferred candidate profile
- Experience: Minimum 6 months in conducting new hire and process/product refresher training.
- Languages: Positive communication skills in English and Malayalam.
- Floor Coaching: Ability to observe floor associates and provide immediate, actionable feedback.
- Tools: Basic proficiency in LMS.
- Male candidate Preferred
Interested candidates share CV:
[email protected]
📌 Trainer (Thiruvananthapuram)
🏢 BigBasket
📍 Thiruvananthapuram