- Handle customer queries via phone calls, emails, or chats to resolve their concerns in a timely and professional manner.
- Provide accurate information about products/services to customers, addressing their needs and preferences.
- Maintain records of all interactions with customers
- Collaborate with internal teams to resolve complex issues that require escalation.
Desired Candidate Profile
- 0-1 year of experience in BPO/call center workplace preferred but not mandatory. Intially training will be provided
- Good communication skills; ability to communicate effectively over phone calls/chats.
- Basic computer knowledge
- Interested can share your resume at (phone hidden) and call Abhishek HR