International Voice Process E-commerce Customer Support
Location: Bangalore
Shift: UK Evening / US Night Shift
Salary: Up to 5 LPA + Attractive Incentives
Work Mode: Work From Office
Working Days: 5 Days Working | 2 Rotational Offs
Job Description:
The ideal candidate should have excellent English communication skills, a customer-first attitude, and the ability to confidently interact with international customers over the phone.
This opportunity is suitable for both freshers and experienced candidates who are looking to build a long-term career in the customer service and healthcare BPO industry.
Roles & Responsibilities:
- Handle inbound customer calls and resolve order-related queries.
- Assist customers with returns, refunds, delivery issues, and order tracking.
- Coordinate with logistics and internal teams for timely issue resolution.
- Update CRM/ticketing systems with accurate customer interactions.
- Maintain quality standards and deliver high customer satisfaction.
Eligibility:
- Freshers and experienced candidates can apply.
- Excellent spoken English communication skills.
- Basic knowledge of Excel and computer applications.
- Willingness to work in UK/US shifts.
- Robust customer-handling and problem-solving skills.
Key Skills:
International Voice Process, Customer Support, E-commerce Support, Inbound Calls, CRM, Returns & Refunds, Customer Service, Voice Process
Benefits:
- Salary up to 5 LPA
- Attractive Performance Incentives
- Cab Facility as per company policy
- 5-Day Working Week
- Career Growth Opportunities
- Training & Development Programs
Contact: HR Daniel
(phone hidden)
For more details or assistance with the application process contact .