11 Aug
|
ISON XPERIENCES
|
Noida
11 Aug
ISON XPERIENCES
Noida
Reference : HR MUSKAN
What we're looking for:
1+ year of experience in Customer Service (BPO/KPO/International Process)
Minimum 6 months of Email Support or back office Support experience
Excellent verbal and written communication in English
Robust problem-solving and multitasking skills
Typing speed of 30 to 40 WPM with 90%+ accuracy
Experience in E-commerce/Retail customer support is an added advantage.
What you'll do:
Manage customer queries across social media platforms
Resolve customer issues within SLA
Coordinate with internal teams for end-to-end resolution
Handle tickets, follow-ups, and reporting
Deliver an exceptional customer experience while achieving KPIs
📌 Customer Care Executive (Noida)
🏢 ISON XPERIENCES
📍 Noida