We are hiring experienced Customer Service Executives for a UK Travel Process. The ideal candidate should possess excellent communication skills, a customer-focused approach, and experience handling travel-related customer queries and support requests.

Key Responsibilities:

- Handle inbound/outbound customer inquiries with professionalism.
- Provide excellent customer service and resolve travel-related issues.
- Manage bookings, schedule changes, and itinerary updates using GDS.
- Support after-sales service, back-end operations, and customer retention.
- Coordinate with internal teams and maintain accurate records.

Required Candidate Profile:

- Minimum 6 months of experience in Customer Service (Voice).
- Mandatory GDS knowledge (Amadeus or Galileo).
- Understanding of schedule changes and itinerary history.
- Robust communication and interpersonal skills.
- Experience in after-sales service, operations, and customer retention.
- Ability to handle multitask and work under pressure.
- Willingness to work in 24x7 shifts

📌 Customer Support Executive - Travel Process (Gurugram)
🏢 Sky On Deal Travels
📍 Gurugram