Role & responsibilities

- Connect with inbound leads generated through digital and offline marketing campaigns.
- Understand customer requirements for weddings, social events, corporate events, and other celebrations.
- Qualify leads by gathering event details including guest count, budget, location, and dates. • Recommend suitable banquet venues.
- Build relationships through timely follow-ups.
- Coordinate qualified leads with property sales teams.
- Schedule and drive venue visits (recces).
- Track leads through the sales funnel and update CRM.
- Resolve customer queries with internal teams.
- Share daily pipeline and conversion updates.
- Achieve lead conversion and customer satisfaction targets

Preferred candidate profile

• Graduate in any discipline.

• 25 years of experience in Inside Sales, Tele Sales, CRM, Hospitality, or Banquet/Event Sales.

• Excellent English & Hindi communication skills.

• Strong persuasion, negotiation, and objection handling.

• Customer-centric with relationship-building skills.

• Comfortable with CRM systems and Microsoft Excel.

• Solid ownership and attention to detail.

Perks and benefits

📌 Relationship Manager (New Delhi)
🏢 OYO
📍 New Delhi