11 Aug
|
SVN SYSTECH INDIA
|
New Delhi
11 Aug
SVN SYSTECH INDIA
New Delhi
Roles and Responsibilities :
- Provide Level 2 (L2) technical support to end-users for desktop-related issues, including hardware and software troubleshooting.
- Troubleshoot and resolve complex technical problems using various tools such as Jira, Ticketing Tools, Office applications, etc.
- Collaborate with other teams to identify root causes of issues and implement solutions to prevent future occurrences.
- Document all incidents, resolutions, and follow-up actions in a timely manner.
Job Requirements :
- 0-4 years of experience in Desktop Support or related field.
- Robust knowledge of L2 level troubleshooting techniques for common desktop-related issues.
- Proficiency in using Jira, Ticketing Tools, Office applications, etc.
📌 Desktop Support Engineer (New Delhi)
🏢 SVN SYSTECH INDIA
📍 New Delhi