Role & responsibilities

Handle collection activities for vehicle loan accounts classified under the NPA bucket.

Visit customers, guarantors, and references to recover overdue loan amounts.

Negotiate repayment plans and settlements within company guidelines.

Follow up regularly with delinquent customers through field visits, phone calls, and other approved communication channels.

Coordinate with internal teams such as Branch Operations, Credit, Legal, and Repossession teams for effective resolution of delinquent accounts.,

Identify high-risk accounts and escalate cases requiring legal action or repossession.

Ensure timely submission of field visit reports, collection updates, and recovery status in the system.

Maintain accurate documentation of customer interactions, payment commitments, and recovery actions.

Preferred candidate profile

Must be Graduate.

2 years of relevant experience is mandatory.

Must be okay with field work.

Must have a Bike & License.

Proper educational, KYC and Experience documentation must be available.

Age- Less than 32.

📌 Collection Executive (New Delhi)
🏢 Mahindra Finance
📍 New Delhi