Roles and Responsibilities :

- Monitor and respond to security incidents in real-time through the command center, ensuring timely resolution and minimal impact on business operations.
- Collaborate with cross-functional teams to investigate and mitigate potential threats, utilizing expertise in monitoring tools and NOC processes.
- Develop and maintain documentation of incident response procedures, ensuring compliance with industry standards and regulatory requirements.
- Provide technical guidance to junior team members on incident handling best practices, promoting knowledge sharing within the team.

Job Requirements :

- 0.6-8 years of experience in a similar role or related field (IT Services & Consulting).
- Strong understanding of command center operations, including monitoring tools such as

(Dynatrace or Observability or grafana or Solarwind or datadog or nagios) AND monitoring AND ("L1" or "L2")

- Experience working in an IT setting with exposure to network infrastructure management using NOC tools like SolarWinds etc.

📌 NOC Support Engineer (Chennai)
🏢 Deloitte US-India Offices
📍 Chennai