- Handle customer inquiries and resolve issues professionally and courteously.

- Provide timely and accurate information about products or services.

- Use problem-solving skills to address complex customer complaints.

- Collaborate with internal teams to improve overall customer experience.

- Maintain high product knowledge to effectively communicate with customers.

- Consistently meet or exceed performance metrics such as first call resolution rate and customer satisfaction scores.

Job Requirements

- Excellent communication and interpersonal skills.

- Ability to work in a fast-paced environment and handle multiple interactions simultaneously.

- Robust problem-solving and analytical skills.

- Proficient in using computer systems and software applications.

- Ability to adapt to changing situations and priorities.

- High school diploma or equivalent required; degree preferred.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Customer Care Specialist - US Payroll (Chennai)
🏢 Toast
📍 Chennai