- Have to Manage sellers accounts through calls, chats, and emails for the Flipkart process.
- Ensure satisfaction by resolving issues efficiently and professionally.
- Manage account-related concerns.
- Maintain accurate call logs and case updates while adhering to quality and productivity standards.
- Collaborate with internal teams to ensure smooth communication and issue resolution.
Eligibility Criteria:
- Excellent communication skills in English & Hindi (spoken and written).
- Education: Must be Graduate (any stream).
- Experience: Only experienced candidates can apply.(Exp-at least 1 year of exp in Sales)
- Comfortable with 24/7 rotational shifts (9 working hours including 8 productive hours + 1 hour break).
- 6 days working, 1 rotational week off.
- On-the-job training provided (certification required post-training).