- Business Process Analysis, Application Design, Configuration, and Test Scenario Generation, Requirement gathering, Gap Analysis and mapping.
- Software implementation and Training at client site.
- Link between company and client as well as between client and developer.
- Requirement gathering from client site for specific software.
- Understanding the configuration of the software to address these requirements.
- Preparation of data template, data collection and configuration in the software.
- Troubleshooting any issues with either the data or software verification of the processes implemented as per client requirements.
- Documenting the required information and data.
Preferred candidate profile
- Should have Experience in ERP/CRM/ DMS.
- Excellent Verbal and Written Communication Skills - the ability to communicate to a variety of audiences across business function and level and tailor messages appropriately
- Ability to discuss requirements with stakeholders and keep them informed about progress & challenges.
- Ability to find ways to resolve issues and overcome challenges, highlight challenges & delays at right time to PMs.
- Experience in SQL will be preferable.