11 Aug
|
Accenture
|
Bengaluru
11 Aug
Accenture
Bengaluru
Project Role :Application Support Engineer
Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills :Oracle Narrative Reporting
Good to have skills :NA
Minimum 5 year(s) of experience is required
Educational Qualification :15 years full time education
Summary:As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring the seamless operation of essential applications. You will engage in problem-solving activities, analyze system performance, and contribute to the continuous improvement of processes and systems, all while maintaining a focus on delivering high-quality support to users and stakeholders. Roles Responsibilities:
- Expected to be an SME.
- Collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Facilitate knowledge sharing sessions to enhance team capabilities.
- Monitor system performance and proactively address potential issues.
Professional Technical Skills:
Must To Have Skills:
Proficiency in Oracle Narrative Reporting.
- Strong analytical skills to diagnose and resolve software issues.
- Experience with database management and SQL queries.
- Familiarity with application support best practices and methodologies.
- Ability to work collaboratively in a team-oriented setting.
Additional Information:
- The candidate should have minimum 5 years of experience in Oracle Narrative Reporting.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.
Qualification
15 years full time education
📌 Application Support Engineer (Bengaluru)
🏢 Accenture
📍 Bengaluru