About The Role

Project Role :Application Support Engineer

Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills :EPIC Systems

Good to have skills :NA
Minimum

5 year(s) of experience is required

Educational Qualification :15 years full time education

Summary:As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring that business operations run smoothly and efficiently. You will engage in problem-solving activities, analyze system performance, and contribute to the continuous improvement of application support processes, all while maintaining a focus on delivering exceptional service to stakeholders.



Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor system performance and proactively address potential issues. Professional & Technical

Skills:
- -

Must To Have

Skills:
- Proficiency in EPIC Systems.- Must To Have:Cupid- Good To Have

Skills:
- Experience with system integration and data migration.- Solid analytical skills to diagnose and resolve software issues.- Familiarity with application support best practices and methodologies.- Ability to work collaboratively in a team-oriented environment.

Additional Information:- The candidate should have minimum 5 years of experience in EPIC Systems.- This position is based at our Bengaluru office.- A 15 years full time education is required.

Qualification 15 years full time education

📌 Application Support Engineer (Bengaluru)
🏢 Accenture
📍 Bengaluru