Dear Candidate,

We have Job opening for Servicenow QA, please find the detailed description below

Company Details :Royal Cyber is a trusted global IT consulting & digital transformation partner, empowering enterprises for over two decades to evolve with agility, security, and innovation. Founded in 2002, Royal Cyber has built a robust legacy of helping organizations modernize legacy systems, embrace cloud-native technologies, and adopt AI-driven solutions. With 20+ years of delivering business-critical digital projects, we serve clients across USA, Canada, UK, UAE, KSA, India, Australia, and more with innovation hubs and delivery centers strategically located to support 24/7 operations. Global Presence: Headquartered in Naperville, IL (USA) Operations in 15+ countries 1,000+ certified consultants 1,000+ successful global deployments Fortune 500 client base across retail, banking, insurance, manufacturing, healthcare, and public sector What We Specialize In: Cloud Transformation & DevOps (Azure, GCP, AWS) Generative & Agentic AI (Enterprise-grade use cases powered by LLMs) Digital Commerce & CX Platforms (Salesforce, SAP Commerce, Adobe, Magento, Creatio, HubSpot, Commerce tools) Enterprise Integration & API Management (MuleSoft, Boomi, IBM) Hyper automation & Low Code Enablement (UiPath, Appian, Power Platform) Data Governance, Privacy & Security (Microsoft Purview, Zero Trust) Legacy Modernization & Mainframe Refactoring (COBOL to Java, Monolith to Microservices)Royal Cyber is on a journey to become the worlds most agile modernization partner blending innovation, strategy, and delivery excellence to accelerate enterprise evolution.
Key Responsibilities:

- Test Design & Execution:



Perform Manual & Automation testing (Functional, regression, performance, integration) across various ServiceNow modules HRSD
- Automation Development: Create, maintain, and enhance automated test scripts using ServiceNow Automated Test Framework (ATF)
- Defect Management: Identify, track, manage & report defects, working with developers for timely resolution
- Reporting & Communication: Generate detailed test reports and communicate quality status to leadership and stakeholders
- Collaboration: Work closely with developers, BAs, admins & clients in Agile/Scrum environments (sprints, stand-ups).
- Best Practices: Ensure adherence to ServiceNow best practices, quality standards, and compliance.

Required Skills & Qualifications

- Experience: 3+ years in ServiceNow testing, with significant experience in ATF and relevant modules
- Technical skills: Proficiency in ATF, ITSM Incident Management, Problem Management, Knowledge Management, Change Management, service portals and test/defect management tools
- Methodologies: Solid understanding of SDLC, STLC, Agile, and ITIL frameworks
- Tools: Hands on experience with ServiceNow ATF, performance analytics and dashboards
- Certifications: ServiceNow CSA (Certified System Administrator) are often preferred
- Soft Skills: Excellent Analytical, problem solving, communication (written / verbal) and stakeholder management skills

PS: Need someone who can join ASAP

If interested,

please send your updated profile along with following details -

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Your immediate reply is highly appreciable

📌 ServiceNow HRSD QA (Bengaluru)
🏢 Royal Cyber
📍 Bengaluru