11 Aug
|
Nitin Agrawal
|
Raipur
11 Aug
Nitin Agrawal
Raipur
Job Description: Showroom Manager
Position
Showroom Manager
Department
Sales / Operations
Job Type
Full-Time
Experience
2 years minimum in showroom sales, retail sales, or team management
Salary
Negotiable based on skills, experience, and interview performance
Job Summary
We are looking for an experienced, customer-focused, and result-oriented showroom manager to lead our showroom operations. The ideal candidate will be responsible for managing showroom staff, overseeing daily operations, ensuring excellent customer service, achieving sales targets, and maintaining a professional showroom environment.
Key Responsibilities
- Supervise and manage daily showroom operations.
- Lead, motivate, and guide the showroom sales team.
- Ensure excellent customer service and handle customer escalations professionally.
- Achieve monthly and quarterly showroom sales targets.
- Monitor walk-in customer inquiries, conversions, and follow-ups.
- Maintain proper product displays, cleanliness, and showroom presentation.
- Coordinate with design, operations, installation, and accounts teams for smooth project execution.
- Prepare quotations, sales reports, and performance reports for management.
- Maintain accurate customer records and update CRM or sales registers.
- Train and mentor showroom staff on product knowledge and sales techniques.
- Plan promotional activities, exhibitions, and showroom events to increase sales.
- Monitor inventory levels and coordinate with the purchase/store department.
- Ensure adherence to company policies, discipline, and reporting systems.
- Stay updated on industry trends, competitor activities, and new product launches.
Required Skills
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Robust sales, negotiation, and customer handling abilities.
- Ability to analyze sales performance and implement improvement strategies.
- Basic computer knowledge (MS Office, email, CRM software).
- Good presentation, planning, and organizational skills.
- Ability to work under targets and deadlines.
- Professional appearance and customer-focused attitude.
Preferred Qualification
- Bachelors degree in business, marketing, commerce, or a relevant field.
- Experience in retail showroom management is preferred.
- Preferred experience in lighting and electrical products will be an added advantage.
Performance Indicators (KPIs)
- Monthly and quarterly sales target achievement.
- Team sales performance and conversion ratio.
- Customer satisfaction and feedback.
- Staff productivity and attendance.
- Accuracy of quotations, reports, and documentation.
- Repeat business and referrals.
- Showroom presentation and inventory management.
What We Offer
- Competitive salary.
- Performance-based incentives.
- Career growth opportunities.
- Professional and supportive work environment.
- Product training and skill development.
Preferred Industry
Home Automation | Home Theatre | Lighting | Modular Kitchen | Electrical Solutions | Interior Products | Luxury Retail
Perks and benefits
Sales incentives, Performance bonus
📌 Walk-in || Showroom Sales Executive (Raipur)
🏢 Nitin Agrawal
📍 Raipur