11 Aug
|
Digivance Solutions
|
Telangana
11 Aug
Digivance Solutions
Telangana
Job Title: Loan Executive Location: Mumbai/Hyderabad Experience :1-5 years Employment Type: Full-Tim Role Overview As a Home Loan Executive , you will drive home loan sales by managing internal leads, engaging directly with customers and internal sales teams, and managing the end-to-end journey from initial lead allocation to conversion and hand-off for processing. This role requires delivering exceptional customer service, achieving target metrics, and collaborating with cross-functional teams to ensure smooth loan fulfillment. Key Responsibilities & Competencies Lead Management & Conversion: Actively engage with home loan leads generated through internal channels (platform, CRM, partner inputs) and convert them into completed loan applications. Customer Engagement: Contact and consult customers along their home loan journey, proactively addressing inquiries, offering clear guidance, and clarifying product details. Product Recommendation: Leverage a strong understanding of various home loan products and features to help customers select the optimal financial solutions. Documentation Support: Ensure accurate and complete collection of required financial documents,
providing clear instructions to applicants to ensure successful submissions. Internal Coordination: Work closely with credit assessment, underwriting, and operations teams to facilitate application flow and minimize overall processing time. Follow-up & Tracking: Perform timely follow-ups for missing documents, provide application status updates, and clear customer queries efficiently. Target Achievement & CRM Reporting: Consistently meet or exceed monthly and quarterly loan conversion targets while maintaining accurate activity records in the CRM. Customer Satisfaction: Deliver a smooth customer experience to foster strong relationships and build opportunities for repeat or referral business. Qualifications & Experience Education: Graduate in any discipline; B.Com or a Finance-related degree is preferred. Experience: 2–4 years of experience in sales, preferably within home loans, mortgages, banking, financial services, NBFCs, or proptech environments. Prior experience in converting internal home loan leads is a strong plus. Technical Proficiency: Hands-on experience using CRM tools and basic sales or loan processing systems.
📌 Loan Executive (Telangana)
🏢 Digivance Solutions
📍 Telangana